La Quinta Inn by Wyndham Santa Fe

The staff is spot on, we were having a little problem with a Faucet and Pablo from the front desk was in our rm in five mins, knew just what to do and fixed it in a sec! I saw the manager who is very accommodating and pleasant and he remembered me from my last stay.It's also close to the Hospital if your staying for medical reasons.

Rooms were nice and clean.

The motel was very nice, clean, friendly staff and felt very safe.

For staying in Santa Fe this is a good value for your dollars.

Comfortable.

Excellent place for three travelers used as our base while visiting Santa Fe, New Mexico.

The room was clean, the bed was comfortable and the staff was friendly.

My family and I found the La Quinta, Santa Fe and online and booked two nights, June 21 and 22, directly with the hotel. I felt comfortable booking knowing that La Quinta is a Wyndham property. I was wrong. Upon arrival the property looked unmaintained and dirty. Grounds were unkept, maintenance was lacking and the property looked run down. All of the rooms have exterior facing doors which is a safety concern, especially given that there were numerous homeless people loitering in common areas. I inquired with the front desk about these individuals and asked if there was a security presence through the day/night and if security cameras were in use. The attendant informed me that the GM had decided to not have security personnel or surveillance systems. I also addressed our concerns with cleanliness and maintenance. Fortunately, the desk attendant understood my concerns and agreed to not charge me for either night and we agreed to pack up and leave. As I type this I still have not received a confirmation email regarding the reimbursement and my credit cards is still showing a charge. I would appreciate a response to this message and assistance in processing the refund to my credit card. Thank you.

Nice place, friendly staff. I will be back.

Cars drag racing on Cerrillos Rd all night long.

Needs update,Needs cleaning, carpet are dirty.

We paid in advance and then was locked out of the room Accused of not paying. They apologized and blamed on new person. The keys didn’t open our room Numerous times. Room Never cleaned room at all.

Paid for a single king but was given two queens. Half the lights in the room had bad bulbs. A/C unit screeched all night. No hot water in the shower. Keys wouldnt let me into the place with the ice maker. When I went to tell them at the desk on my way out the girl at the desk did not care. No "I'm sorry". The first thing she told me when I gave her my room number was "We need your credit card for incidentals". I had given it already the night before and when I booked the room. A little grace in that moment would have been nice. I have complained already and am waiting for a response. My stay was awful and nobody there cared. I hate your hotel.

Clean rooms